Privacy Policy
**Effective Date:** 1st January 2024
At **Puraaka Foods**, we are committed to protecting your privacy and ensuring your personal information is handled securely and transparently. This Privacy Policy explains how we collect, use, and safeguard your data when you use **Puraaka.com** ("Website").
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## 1. **Information We Collect**
We collect personal data to provide better services to you. This may include:
### 1.1 Information You Provide
- **Contact Details**: Name, email address, phone number, and shipping address.
- **Account Information**: Username, password, and account preferences.
- **Payment Information**: Billing address and payment details (processed through secure payment gateways).
### 1.2 Automatically Collected Information
- **Device Information**: IP address, browser type, device type, and operating system.
- **Usage Data**: Pages visited, time spent on the website, and interactions with content.
- **Cookies**: Information collected through cookies or similar tracking technologies (see our [Cookie Policy](/cookie-policy) for more details).
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## 2. **How We Use Your Information**
We use the collected information to:
- Process your orders and manage transactions.
- Provide customer support and respond to inquiries.
- Improve the Website’s performance and user experience.
- Send updates, offers, and promotional emails (with your consent).
- Comply with legal obligations and prevent fraudulent activity.
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## 3. **Sharing Your Information**
We do not sell or rent your personal data. However, we may share information with:
- **Service Providers**: Payment processors, logistics partners, and IT service providers.
- **Legal Authorities**: If required by law or to protect the rights and safety of Puraaka Foods or others.
- **Third-Party Analytics Providers**: To analyze website traffic and usage trends (e.g., Google Analytics).
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## 4. **Cookies and Tracking Technologies**
We use cookies to enhance your browsing experience, understand user behavior, and serve personalized content. You can manage cookie preferences through your browser settings or our [Cookie Policy](/cookie-policy).
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## 5. **Data Retention**
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
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## 6. **Your Rights**
Depending on your location, you may have the following rights:
- **Access**: Request a copy of your personal data.
- **Correction**: Update or correct inaccurate information.
- **Deletion**: Request deletion of your personal data (subject to legal exceptions).
- **Objection**: Opt out of certain data processing activities.
- **Data Portability**: Request transfer of your data to another service provider.
To exercise any of these rights, please contact us at [Insert Contact Details].
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## 7. **Data Security**
We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. However, no online platform can guarantee 100% security.
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## 8. **Third-Party Links**
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
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## 9. **Children’s Privacy**
Our Website is not intended for children under the age of 13. We do not knowingly collect personal data from children.
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## 10. **International Data Transfers**
If you are accessing our Website from outside of India, your data may be transferred to, and processed in, India. By using our services, you consent to such transfers.
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## 11. **Changes to This Policy**
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly.
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## 12. **Contact Us**
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
**Puraaka Foods**
Email: puraakafoods@gmail.com
Phone: +91 93215 32973